You can start a chat with us in the app or at ticker.co.uk, from 9am to 5pm, Monday to Saturday (except public holidays). This is the quickest way to get in touch and we'll do our best to reply quickly.

If you need to make a claim, you can tap from your ticker app. You’ll find all our other contact details at ticker.co.uk/help.

You should always talk to us directly through the app or our contact numbers. Unfortunately, scammers target people needing to claim with fake websites or phone numbers. The easiest thing to do is go to the contact page of your Ticker app.