We put a 'Make a claim' button on the dashboard of the Ticker app so that if you're involved in an incident, all you need to remember is that button. It'll put you through to our claims team, who are there 24/7 on 0330 053 3727.

You need to tell us about any incident, even if you don't want to claim. Just hit that button on your dashboard and we'll be right with you. You can also find the claims number on our website.

You should always talk to us directly through the app or claims number. Unfortunately, scammers target people needing to claim with fake websites or phone numbers. The easiest thing to do is use the 'Make a claim' button in your Ticker app.