Skip to main content
All CollectionsGetting started
How do I send my No Claims Discount proof to Ticker?
How do I send my No Claims Discount proof to Ticker?
Ticker avatar
Written by Ticker
Updated over 2 months ago

We can often check your No Claims Discount (NCD) without you needing to send us anything. If we do need to see any documents, we'll let you know by email.

To send us a document (or photo of your document) you can reply to the email from us, or start a chat in your Ticker app or at ticker.co.uk.

To send your NCD proof by email

  1. Make sure you know where the document is saved on your phone or computer

  2. Start a reply to the email from us requesting the document and tell us you're sending your proof of NCD

  3. Find the paperclip icon and attach your document

  4. Send - we'll let you know if we need anything else

You can also start a new email to documents@ticker.co.uk and follow the same process.

To send your NCD proof by chat

  1. Make sure you know where the document is saved on your phone or computer

  2. Start a chat in your Ticker app or at ticker.co.uk

  3. Let us know you're sending a document

  4. The agent will go through the data protection process with you

  5. You can then tap the paperclip icon and select the document to attach

  6. Send - we'll let you know if we need anything else

Did this answer your question?