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Ticker new driver insurance
Ticker new driver insurance

FAQs for your new driver policy

Can I add more miles to my new driver policy?
What happens if I change the car on my new driver policy?
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Can I see my son or daughter's journeys in the app?
Can I change the payment date on my Ticker new driver policy?
Can I add breakdown cover to my new driver policy?
What happens if I speed with a Ticker new driver policy?

Can I use my phone in 'do not disturb' mode while I'm driving?
What's covered by my Ticker new driver insurance policy?
Who can be insured on a Ticker new driver insurance policy?
How do I know if my Ticker device is recording my journeys?
How do I know my device is working?
What's the Ticker device?
My plug-in Ticker device hasn't arrived yet
How do I set up my Ticker device?
Does the Ticker app need to be running the whole time?
Will the plug-in Ticker device drain my car's battery while plugged in?
What happens if two people with the Ticker app are in the vehicle at the same time?
Will the plug-in Ticker device use my phone data?
Why hasn't Ticker had data from my device?
What happens if my phone disconnects from my stick-on Ticker box?
What happens if I remove the Ticker device or put it in another car?
How do my named drivers affect my driving stats?
Why can't I pair my stick-on Ticker box?
What is proof of NCD?
What information does the Ticker device collect?
Does the Ticker device send information to the police?
My plug-in Ticker device doesn’t fit
What should I do if I think my plug-in Ticker device is faulty?
Do I need to keep Bluetooth switched on?
Do I need to keep location services enabled?
How do I know if my stick-on Ticker box and phone are paired OK?
When will my instalments be collected from my bank account?
Can the Ticker app run in the background while I'm driving?
Changing phones
Do I need to keep my phone's mobile data on at all times?
Where should I put my Ticker device?
Can I connect my phone to my stick-on Ticker box and another Bluetooth device at the same time?
Does my premium change based on good or bad driving?
Do I need to keep my phone switched on while driving?
How do I make a claim with Ticker
I can't pair the phone for a named driver
Does my phone need to be in my car when I drive?
How does Ticker use my device data?
I can't pair my stick-on Ticker box and app
How does Brexit affect driving in Europe?
There are lights showing on my stick-on Ticker box. Is this OK?
How does No Claims Discount (NCD) work?
Help with phone settings
How does my driving feedback work for new driver insurance?
Do I fit the Ticker device myself?
Can I drive at night with a Ticker new driver policy?
Why can’t I get new driver cover with Ticker?
Why has my Ticker new driver insurance quote changed?
Do I have to change my driving style with a Ticker new driver policy?
How do I change things on my Ticker new driver policy?
How does Ticker new driver insurance work?
Can I drive abroad with a Ticker new driver policy?
How to get your driving licence summary for your Ticker new driver insurance
What happens to my insurance when I pass my driving test?