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Ticker van insurance
Ticker van insurance

FAQs for your Ticker van policy

Can I add more miles to my van policy?
What happens if I change my van?
Can I add breakdown cover to my van policy?
What happens if I speed with a Ticker van policy?
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Who can be insured on a Ticker van policy?
My plug-in Ticker device hasn't arrived yet
How do I set up my Ticker device?
Will the plug-in Ticker device drain my car's battery while plugged in?
Will the plug-in Ticker device use my phone data?
Why hasn't Ticker had data from my device?
What happens if my phone disconnects from my stick-on Ticker box?
What happens if I remove the Ticker device or put it in another car?
How do my named drivers affect my driving stats?
Why can't I pair my stick-on Ticker box?
What information does the Ticker device collect?
Does the Ticker device send information to the police?
My plug-in Ticker device doesn't fit
What should I do if I think my plug-in Ticker device is faulty?
I can't pair my stick-on Ticker box and app
I can't pair the phone for a named driver
Where should I put my Ticker device?
How do I know my stick-on Ticker box and phone are paired OK?
When will my instalments be collected from my bank account?
How does No Claims Discount (NCD) work?
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Does my premium change based on good or bad driving?
How do I make a claim with Ticker?
How does Ticker use my device data?
How does Brexit affect driving in Europe?
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How does driving feedback work for van insurance?
Can I drive at night with a Ticker van policy?
Do I have to change my driving style with a Ticker van policy?
How do I change things on my Ticker van policy?
Can I drive abroad with a Ticker van policy?
How to get your driving licence summary for your Ticker van insurance
How does Ticker van insurance work?
Why has my Ticker van insurance quote changed?
Why can't I get van cover with Ticker?
Can I use my phone in 'do not disturb' mode while I'm driving?
Does my phone need to be in my car while I drive?
Do I need to keep my phone switched on while I'm driving?
Do I need to keep Bluetooth switched on?
Do I need to keep location services enabled?
Can I connect my phone to my stick-on Ticker box and another Bluetooth device at the same time?
What happens if two people with the Ticker app are in the vehicle at the same time?
Can the Ticker app run in the background while I'm driving?
Changing phones
Do I need to keep my phone's mobile data on at all times?
Does the Ticker app need to be running the whole time?
Do I fit the Ticker device myself
There are lights showing on my stick-on Ticker box. Is this OK?
Help with phone settings
How do I know if my Ticker device is recording my journeys?
How do I know my device is working?
What's the Ticker device?
What's covered by my Ticker van policy?