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Getting started with Ticket Tailor

How to get started setting up your first event.

Written by Rhio
Updated over 5 months ago

When you're new to Ticket Tailor, there can be a lot to learn, however, once you start, it's really easy to get going!

πŸ’‘ Running more than one event? You might want to start by setting up your box office to personalise your brand.


We recommend following these steps in order, to set up your first event with ease. For each step, you can click on the link to explore the things you can do in more detail.


Create your event

  • Create your event from your Box office.

    Screenshot showing the 'Add new event' page in Ticket Tailor.
    • Add a description for your event, and design your event page.

      Screenshot showing section for 'Description' and 'Design your event page' within the event setup page for Ticket Tailor.
    • Add your Ticket types, and set up any ticket rules, prices, dependencies or groups.

      Screenshot showing 'Add a new ticket type' popup when setting up an event with Ticket Tailor.
    • Add any Products, for example VIP upgrades or merchandise, that you wish to sell alongside tickets.

      Screenshot showing 'Add a new product' popup when setting up an event with Ticket Tailor.
  • Save your event! πŸ™Œ

  • If you're running a recurring event, which happens over repeating days or has time-slots, schedule your occurrences and make sure your dates and times are accurate.

Add optional customisation

πŸ’‘ You may be prompted to add your payment details to your Ticket Tailor account before you can Publish your event. We need this information so that you can pay us our Ticket Tailor fees.


Set up revenue-boosting features to increase ticket sales

  • If you're boosting your revenue by up-selling add-ons, create some products.

    A screenshot of the Products tab in your dashboard.
    • You can add a store to sell your products outside of your event too!

  • Set up ticket bundles (or ticket-and-product-bundles), to offer special pricing for bulk buys.

  • Set up promotions to encourage sales.

    A screenshot of the Discount codes tab in your dashboard, in the Promote section.
  • Sell vouchers for your event.


Market your event like a pro with your built-in marketing tools

  • Design the look and feel of your box office page in the design studio.

  • Embed your widget to sell tickets directly from your website.

    A screenshot of the Website embed code tab in your dashboard.
  • Track your event page links by setting up referral links.

  • Integrate with your favourite marketing tools, like Meta and TikTok Pixel, Google Analytics and email marketing tools like MailChimp and Constant Contact.

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