What are personalized checkout fields?
Checkout fields allow you to customize the checkout process by adding additional input fields to products. These fields can be used for various purposes, such as:
Collecting guest details (e.g., the name of a child for a birthday party).
Asking customers to confirm specific terms and conditions.
Requesting additional information relevant to the purchase.
You can choose between three types of fields: text field, number field, and checkbox. Additionally, you can make fields required, meaning customers must complete them before proceeding to checkout.
How to set up personalized checkout fields
📱 Mobile-App
Open the Menu and go to Shop Settings.
Select Checkout Fields and tap Add Checkout Field.
Choose the type of field (checkbox, text field, or number field).
Enter a label and, optionally, a description. Toggle "Required" on or off, depending on whether customers must complete the field before proceeding.
Save the field.
Once created, the field is automatically applied to all products. To manage this:
In the Checkout Fields menu, tap the three dots next to the field you want to modify.
Select Edit and tap Include for Products.
Toggle "Include for all products" off and select the products you want the field to apply to.
Save your changes.
💻 Web-App
In the side menu, go to Shop Settings.
Go to Checkout Fields.
Click the Add button in the bottom right corner and select the type of field (checkbox, text field, or number field).
Enter a label and, optionally, a description, and toggle "Required" on or off as needed.
Check the preview and save.
To assign the field to specific products:
In the Checkout Fields menu, click the three dots next to the field you want to modify and select Edit.
Modify the name, description, or requirement if needed, or skip this step and click Next.
Toggle "Apply to all products" off and select the specific products where the field should appear.
Save your changes.
Additional Tips & Best Practices
💡 Use clear labels so customers understand what information is needed.
✅ Only make fields required when necessary to avoid frustrating customers.
✅ Keep fields relevant—only ask for information that enhances the customer experience or is needed for event logistics.