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Manually create Gift Cards

Manually create gift cards, e.g., as an alternative to refunds. Customers can redeem the code at checkout.

Updated over a month ago

Gift cards can be a great alternative to refunds. For example, if a customer cancels a booking, you can issue a gift card for the same amount instead of processing a refund. This allows them to use the credit for future purchases at your venue.

How to manually create gift cards

📱 On Mobile:

🚧 We are working on bringing this feature to the mobile app. Hang on tight!

In the meantime, you can use it on the Web Version.

💻 On Web:

  1. Open the menu, select Gift Cards, then tap on the three dots in the top right corner and choose "Issue a Gift Card".

  2. Fill in the fields with the customer’s information.

  3. Enter the gift card value and set a custom redemption code.

  4. Share the code with the customer – they can use it at checkout to redeem the value.

TIP: Personalized codes make it easier for customers to remember and use their gift cards!

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