Our in-house payment processor known as Webconnex Payments powered by WePay offers a fantastic rate of 2.99% per transaction for any event promoters working with TicketSpice. To add it to your account, follow these steps:
Add WePay
From the Pages screen, hover your mouse over the gear icon in the upper-right hand corner and and select Payment Processors from the dropdown.
Confirm the information on the screen and select Sign Up.
Note: The organization name, email, contact name and reference name are pre-filled with the information provided at sign up. Before moving forward with your payment processor, it is incredibly important to assure this information is accurate, or payments may be denied. Clicking Get Started will pop open a window to create a password for your WePay portal.
To complete the processor verification, hit the red button and complete the 3 step process.
Add a Custom Payment Processor
To add a payment processor besides Webconnex Payments, select this option -
Select the Credit Card Payment Method and select the desired Payment Processor from the dropdown.
Provide the required information and press Get Started.
FAQs
How do I know my payment processor is live and ready to accept payments?
The best way to know for certain is to run a payment processor test.
Can I delete transactions I run as a test on a live payment processor?
No, they will function the same as any transaction in your account, which cannot be deleted. We highly recommend running all tests on a copy of your page to prevent any test data from skewing live reporting and analytics.