Tick'it Refund Policy
Refund policies on Tick'it are set and managed by the event organizer, not by Tick'it. This means:
Each event may have a different refund policy
The organizer decides whether to approve or deny your refund request
Tick'it does not process refunds directly — you must contact the organizer
Service Fees Are Non-Refundable
Even if the organizer approves a refund for the ticket price, the Tick'it service fee is non-refundable. This applies to all refunds, including event cancellations.
Event Cancelled by the Organizer
If an event is cancelled by the organizer, your refund will be processed automatically. You don't need to take any action. Allow 5–14 business days for the refund to appear in your account.
Transferred Tickets Are Non-Refundable
If you transferred your ticket to someone else, it becomes non-refundable. The refund eligibility transfers to the initial ticket holder through the payment method used for the purchase.