When will my order ship?
Sellers ship orders within 2 business days of the sale.
Vault: items in your Vault ship together once you request your bundle to ship. See Vault.
How long does delivery take?
Most orders arrive in about 7 days. Please allow up to 14 days, especially for international orders.
Changing your address
Before the shipping label is created: you can change your delivery address yourself from your order in Profile → Purchases.
After the label is created: contact the seller as soon as possible. Address changes can't be guaranteed at this point, and our support team can't change them for you.
Always check your address before you buy.
Missed delivery
If you're not home when delivery is attempted, it's up to you to rearrange redelivery or collect your parcel. If you don't within 18 days, it's sent back to the seller.
Because of the nature of TCG products, orders that can't be delivered because of an incorrect or fake address, or that aren't collected, are not eligible for a refund.
See our Refunds & Cancellation Policy.