General FAQ
General support questions
By Anthony and 2 others3 authors170 articles
- Basic rundown of timebucks
- Verification didn't complete — what now
- Why is my account restricted after completing the ID check?
- Underage account ban — waiting it out
- Using the App
- Sanctions Checks and Restricted Countries
- Did not receive the verification email
- Help me
- Negative reward or Chargeback
- Fraud
- Why am I not getting Surveys?
- Can I block someone from campaigns
- How the Weekly Checklist & Bonus Clicks Work
- TimeBucks Unavailable in Certain Countries
- Bonus Clicks
- What Is a Chargeback?
- Understanding Your Earnings
- Virtual Visa Cards
- How to Block a User from Your Campaigns
- How to Verify my account
- Survey not available after I start it.
- Relocating Country in TimeBucks
- My State not Listed
- How Clicks Are Arranged
- I did a whole survey and got Disqualified
- Can I have more then 1 account?
- Chat Room
- How to Translate Website Language to your Native Language
- How to Add Funds to TimeBucks Advertising
- Survey quality and how it affects you
- Why earnings are so low?
- YouTube Clicks, Views & Subscribers
- TimeBucks Support
- Finding Your TimeBucks Connect Code
- Updating Your Profile Details
- Payment Holds for Unusual Offers
- Understanding TimeBucks Tap Research
- Not Receiving Emails from TimeBucks
- I Accidentally Signed Up for a New Account and Now I Have Lost All My Earnings in My Old Account How Do I Get It Back
- Troubleshooting Downloaded Mobile Apps
- How do I withdraw my earnings?
- I can not open my TimeBucks account?
- Getting Started on TimeBucks
- How Long Does It Take to Receive Credit for Offers
- Sharing a Device, IP Restrictions & Requesting an Exemption
- What Are the Ladders
- My Earnings Shows that I Made Money Today, But It's Actually Showing From Yesterday
- How many days does it take to verify my ID?
- Ad Approval Timelines
- Understanding and Using your UserID
- My currency is not listed when I enter my payment details, what should I select?
- Why Surveys May Be Unavailable in Your Country or Area
- Ways to Earn on TimeBucks
- How to Change Your Account Email Address
- Do I Have to Pay Tax on Earnings Received From Doing Freelance Work
- How do I earn more money?
- TimeBucks Terms of Service
- Is it possible to get my payment sent early for personal reasons?
- I think I'm in love with your program, can I tell my friends about how great you are?
- What kind of offers do you have for me to complete?
- Which government issued document do you need for ID verification?
- I was over $3 at the cut off but no invoice was generated as pending for me?
- What payment methods do you use?
- How much money can I make?
- What is my username or userID?
- Why does my ad take so long to get approved?
- How do I check my earnings?
- How Do I Start Earning Rewards
- Managing Your Payment Method
- Me and my partner share the same payment details, can I enter the same payment information into both accounts?
- Timebucks FAQ
- Updating Your Email Address in Support Tickets
- I don't remember my password.
- How do I transfer my Advertising Balance to my Wallet Balance so that I can reach the minimum payout and withdraw?
- Can I buy advertising campaigns using my TimeBucks wallet earnings balance?
- What is the wallet in the top of the site?
- Resetting or recovering your password
- I'm not getting Surveys nowadays please provide me the surveys
- How to Request a Username Change
- When Will My Payment Be Sent
- Unblocking an account with a particular provider on TimeBucks
- I have sent a support ticket on an offerwall about a task not crediting and have not received a reply yet?
- Troubleshooting & Editing Your Campaign Budget
- Why are there no surveys in my country?
- Understanding Your Tier
- I just got paid and now my account shows a negative amount in the header, why?
- How do I change the survey language? I don't understand it?
- How to Check and Understand Your Earnings
- Why are there no surveys for Pakistan?
- Can I use my Timebucks account on multiple devices
- Why am I not getting paid for disqualifications in Tap Research anymore?
- I completed a survey today and only got 1 cent?
- Can I Send Money Between Accounts
- Is TimeBucks a free website or do I have to pay?
- Understanding TimeBucks Bonuses
- My earnings are low why can't you send me more surveys?
- Why are there no surveys available for me?
- How do I edit my profile, I entered some wrong information?
- I have $1000 in my bonus wallet, how do I withdraw this?
- How to Make Payments Using TimeBucks
- Few days ago I used to recieve Disqualification Credit by the Tap Surveys option. Now it doesnt even allow me to answer any survey... Is this a new thing o it has anything to do that I change my current state?
- I am over $3 but didn't get my payment and I have verified my account
- I reached over $3 but I didn't get paid my earnings, why not?
- Survey Disqualifications & "Not Available" Messages — Why They Happen and What to Do
- Why Do Surveys Ask for a Postcode?
- Why Am I Not Seeing Any Offers?
- Can I Change My Survey Language?
- There are no surveys available. Why do I never get any surveys available?
- Why is my bonus or referral commission showing a negative amount?
- How to Delete or Deactivate Your Account
- Why don't I get any surveys available? Why are there never any surveys?
- Selecting Your Country, State, or Region From a List
- I'm trying to change my payment method but it's asking for a password, and I signed up with Google so I don't have a password?
- Getting Support for Offerwall Crediting Issues
- How do I earn money?
- Appealing an Unfair Ban
- PayPal
- Why fewer surveys?
- Connect with TimeBucks on Social Media
- How to Turn Off a VPN or Proxy
- Cryptocurrency Payouts: Supported Coins and ID Verification
- Fees
- Device Risk & Fraud Scores
- Available Payment Methods
- How Payouts Work
- Why Does My reCAPTCHA Fail
- Survey Fraud, Fake Accounts & Fraud Bans
- ID Verification (Verisoul)
- 🔹 Tasks
- What Is TimeBucks
- One Account, One Device: TimeBucks' Multi-Accounting Policy
- Why VPNs, Proxies & IP Masking Aren't Allowed
- ⚡ Fastest Earning Options
- What happens when a TimeBucks account is banned, and can it be reinstated
- Tips for completing the ID check
- How Much Can I Earn On TimeBucks
- 🧾 If you haven't received your reward after completing an offer
- What is a Hosting Service
- High Device Risk.
- Ban Reason Multiple Accounts linked to this device.
- 3rd party Survey Provider Contact Details
- Why Am I Getting Fewer Surveys?
- "Not Eligible" messages
- TimeBucks Referral Program — FAQ
- Issues with a Third-Party Offer
- Hourly Crown
- 🔹 What is the Daily Streak
- VPN / PROXY / IP MASKING – ACCOUNT BAN FAQ
- SOL (Solana) Withdrawal Setup – FAQ
- Underage accounts — what happens and what to expect
- Why is my account restricted after completing the ID check?
- Why I'm being asked to verify my ID
- My ID check failed. What do I do next?
- What can cause an ID check to fail
- Crypto and ID verification
- Why is my cryptocurrency method locked or read-only?
- Which cryptocurrencies and networks does TimeBucks support?
- Sanctions checks and restricted countries
- Minimum Age Requirements
- Using MWEB Function
- Suspicious Connections
- Your Account has been flagged
- Not getting many Surveys
- Survey Providers Profiles
- Why is my payment pending?
- Why not many surveys?
- The "Submit" button isn't working / I can't submit screenshots
- My VPN/Proxy is disabled, but my connection is still flagged
- Disappearing Campaigns and Tasks