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Add, delete and manage tutees / users / tutors (TTRS)
Add, delete and manage tutees / users / tutors (TTRS)

Adding, Editing and Deleting Tutor and Tutee accounts

Dario Viglione avatar
Written by Dario Viglione
Updated over a month ago

Adding tutor accounts:

Tutor plans allow for two tutors to be added. The initial tutor account will be created when signing up. 

To add a second tutor, please log-in, then go to Add Tutor.

Once you've fill in the required details, a short email will be sent to their email address with a link for them to set their password.

Adding tutee accounts:

Log-in, then go to add a Tutee:

Enter the child's name and give them a username and PIN, which they will use to log in. Each tutees' log in details should be unique: two of your tutees cannot have the same username as each other.

Editing users:

Please go to Users, tap the down arrow next to the name of the child and click the Edit tab, then Personal info. To edit them, change their details, followed by the Save button.

Deleting tutees:

To delete a tutee, go to the edit tab, Personal info and press the red Delete link.

Important: GDPR requires that personal data is not kept for longer than necessary, so it is a good idea to delete tutee accounts when pupils have left the school or are no longer using the platform.

Please note that deleting a user is irreversible and you will not only lose their ability to log in, but also their entire play history, progress and statistics. This is probably most appropriate if you no longer tutor a child so want to clear their account to make it available for a new tutee.

Deleting tutors:

Log in to your tutor account, then go to Users > *tutor's name* > Edit. To delete the tutor, press the red "Delete" button as shown below.

Important: GDPR requires that personal data is not kept for longer than necessary, so it is a good idea to delete tutor accounts as soon as they have left your tuition organisation.

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