Skip to main content
All CollectionsTTRS Family AccountsGetting Started
Teleport a child to a Family account (TTRS)
Teleport a child to a Family account (TTRS)

Move a pupils account from their old school to a Family Account.

Dario Viglione avatar
Written by Dario Viglione
Updated over 3 years ago

Important

Note that this is a permanent change and should only be done with school leavers.

Also, if the school has already deleted the child account then it's too late to teleport it.

Instructions

This is will need to be done in two 'stages' - the first set done by the parent and the second set by the child. 

1. Parent Steps

  1. Please purchase a Family Account

  2. Once signed up and logged in, go to Manage Users and click the “Teleport child” button.

  3. Read the instructions and click ‘Generate code’. Make a note of the teleport code as you will need it later.

2. Child Steps

  1. Get your child to login as themselves using their school account details.

  2. If the school account has expired already, then you'll be taken straight to the teleport screen.
    If the school account hasn't expired yet, then go to Me > Settings and scroll to the bottom where you'll see Teleport > Enter code.

  3. Enter the teleport code and press Transfer.

Did this answer your question?