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Add, delete and manage tutees / users / tutors (NumBots)
Add, delete and manage tutees / users / tutors (NumBots)

Adding, editing and deleting tutees and tutors

Sarah Parrish avatar
Written by Sarah Parrish
Updated over a month ago

Tutee Accounts

When you subscribe your tuition organisation, you'll select the number of tutee accounts you would like. If you require access for any more children during the year, you can purchase additional tutee accounts, which will be pro-rated to your subscription's expiry date.

Adding Tutees

To create an account for a tutee, sign in to your tutor account, then go to Manage Users > New User > Add Child.

Enter the child's name and give them a username and PIN, which they will use to log in. Each tutees' log in details should be unique: two of your tutees cannot have the same username as each other.
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If you've reached the maximum number of tutees on your subscription, you will need to purchase additional tutee accounts, or delete some of your existing tutees, before you can add any more. Please do not use the second adult account for a tutee as that will grant them administrator access and permissions.

Editing/Deleting Tutees

Log in to your tutor account, then go to Manage Users > *Child's name* > Edit User to change a tutee's name, username or password.
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To delete a child, press the red "Delete user" button.

Important: GDPR requires that personal data is not kept for longer than necessary, so it is a good idea to delete tutee accounts when pupils have left the school or are no longer using the platform.

Please note that deleting a user is irreversible and you will not only lose their ability to log in, but also their entire play history, progress and statistics. This is probably most appropriate if you no longer tutor a child so want to clear their account to make it available for a new tutee.

Tutor Accounts

Tuition organisation subscriptions include two free adult accounts for tutors. Each tutor will have their own log in details and can both manage tutee's accounts, view stats and even play NumBots themselves via their own individual profile.

First Tutor

The initial tutor account is automatically created using the name, email address and password used to subscribe with. To edit the first tutor's details, please sign in to their account, then go to Manage Users > *First tutor's name* > Edit User.

Second Tutor

To invite a second adult, sign in to the first tutor's account, then go to Manage Users > New User > Add Adult. Fill in the required details and click, "Invite", which will send a short email to their email address with a link for them to set their password.

The second tutor will be able to edit their details by signing in, then going to Manage Users > *Second tutor's name* > Edit User.

Deleting Tutor Accounts

Log in to your tutor account, then go to Manage Users > *tutor's name* > Edit User. To delete the tutor, press the red "Delete User" button as shown below.

Important: GDPR requires that personal data is not kept for longer than necessary, so it is a good idea to delete tutor accounts as soon as they have left your tuition organisation.

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