Accounts permanently banned because it was accessed through a VPN, proxy server, hosting service, remote IP, or another tool designed to hide or alter your true location. These technologies are strictly prohibited on our platform and are outlined as violations in our Terms of Service.
We understand that some users may use VPNs for privacy or security in everyday browsing; however, on survey and reward platforms, they create serious risks that cannot be ignored. Our system must be able to confirm that every user is a real person accessing the site from a legitimate country, device, and network. When a user hides or manipulates their IP address, that verification becomes impossible.
Why These Tools Are Not Allowed
Location-masking tools cause multiple issues that directly impact the fairness and integrity of our platform:
1. They Hide the User’s True Location
Surveys and offers are targeted to specific countries and regions.
If a user hides or falsifies their location, advertisers may be charged for traffic they did not request. This results in rejected surveys, chargebacks, and loss of trust in the platform.
2. They Create Fraudulent or Unverifiable Device Fingerprints
VPNs and proxies frequently produce:
mismatched IP locations
conflicting time zones
data-center or hosting-provider IPs
duplicated fingerprints shared by thousands of users
These patterns are strongly associated with fraud, automation, and multi-accounting.
3. They Harm Advertisers and Honest Users
When advertisers see unreliable data, they reduce or remove surveys—not just for one user, but for the entire platform.
Allowing masked IPs would hurt legitimate users who follow the rules.
4. They Prevent Us From Confirming Account Legitimacy
We must be able to verify:
that one person has one account
that surveys are completed from eligible regions
that device and network data match expected patterns
Location-hiding tools block this process and raise immediate high-risk security flags.
5. They Are Common Tools Used for Abuse
Over time, systems like Verisoul have identified that VPNs, proxies, and hosting networks are frequently used by:
users running multiple accounts
automated bots or scripts
users attempting to bypass bans
users trying to access surveys outside their region
Because of this, these connections cannot be allowed under any circumstances.
Final Decision
Your account was banned because the system detected repeated use of IP-masking technology.
This decision has been confirmed through automated and manual review, and support cannot overturn or change the outcome. All activity is thoroughly logged before any action is taken.
We appreciate your understanding that these rules exist to protect advertisers, maintain fairness, and ensure stability for legitimate users.
— TimeWall Support