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Understanding Tines pricing and packaging

How to navigate Tines pricing and packaging between our community edition and paid plans.

Kelli Hinteregger avatar
Written by Kelli Hinteregger
Updated this week

Overview

Tines product packages are tiered based on the maturity of your workflow automation program. It relates to the complexity of your initiatives or organization structure.

We believe in simplicity, and our pricing and packaging reflect that mindset. We've laid it out in detail for you below. But, if you'd rather talk to us directly, you can book a call with us here.

Please note: June 25th, 2025 we introduced an update to our packaging for new customers. While this is available to all existing customers, it has not been rolled out to all Tines accounts. Please contact your Tines account manager for details about your contracted plan.


Understanding the model

In line with simplicity, our model has three main levers:

  1. Feature buckets: Unlock the value of different feature sets based on where your business is in its workflow maturity.

  2. Usage: Generously defined usage limits for stories, teams, users, and daily events. These vary by level and you should refer to your order form for an exact representation of your terms.

  3. Add-ons: These offer a way to increase the value you’re getting from Tines by adding additional features or extending your usage limits.

Three pricing levels in Tines

Community Edition

Our always-free version of Tines for customers, prospects, students, and tech enthusiasts to experiment in Tines. It’s great for building the business case for further investigation into the platform. The feature and usage limits are fixed.

Business Edition

Everything a growing business needs to build, run, and monitor their most important workflows. These plans are best for establishing a workflow automation program within your team or organization.

Enterprise Edition

Our enterprise edition includes our full suite of enterprise-grade features and usage limits, including a dedicated stack. These plans are best suited for large-scale operations looking to build, run, and monitor their most important workflows across their organization.

Edition comparison

Below is an overview of the difference between our community edition and paid editions of Tines.

Feature bucket

Community Edition

Business Editions

Enterprise Editions

Workflow Essentials

Workflow Controls

Security Essentials

SSO only

Team Essentials

Advanced Workflows

Enterprise Tenant Management

Dedicated Cloud Tenant

✔ indicates that the bundle unlocks in this edition, please speak to our team for specifics.

Available add-ons

Increase the capacity of your current plan without moving to a new level.

Add-ons

Community Edition

Business Editions

Enterprise Editions

Cases

100K monthly credits

Tunnels

Tenants

Teams

Usage limits

Generous usage limits are set across our editions.

Usage

Community Edition

Business Editions

Enterprise

Flow limits

3

Starting at 30

Contact Tines

Licensed teams

1

Starting at 1

Contact Tines

User limits

3

100

Contact Tines

Daily event limits

5,000

1.5M

Contact Tines

AI action credits (monthly)

starting at 5K monthly

Contact Tines

Understanding our feature buckets

Feature buckets are a bundle of features grouped together to add value to a particular plan. These buckets evolve as we add functionality to the product. Each bucket has a clear definition to provide predictability in where future products or features might be bucketed. Our goal is to only introduce new buckets when absolutely necessary.

The list below is accurate as of: 25 June 2025

*Indicates only available on Business and Enterprise packages

Feature bucket

Definition

Example features

Workflow Essentials

A robust feature set to build, run, and monitor your most important workflows.

  • Usage reporting

  • Pages

  • Core action types

  • Parallel processing

  • Resources

  • Credentials

  • AI Agent action*

  • Workbench*

Workflow Controls

Ensure your most important workflows are running as expected.

  • Scheduling

  • Monitoring

  • Story locking

  • Retries

Security Essentials

The essential security features to protect your most important workflows.

  • SSO, all editions

  • Audit logs

  • Tines Roles

Team Essentials

Everything multiple teams need to collaborate, work on, and manage workflows together.

  • Custom object sharing

  • JIT provisioning

  • Change control

  • Version history

  • Custom tenant name

Advanced Workflows

Beyond process automation, do more with your workflows with these advanced cross-story capabilities.

  • Records

  • Dashboards

  • Page collections

  • Workflows as APIs

Enterprise Tenant Management

The feature requirements for an enterprise organization to build, run, and monitor their most important workflows.

  • Custom roles

  • SCIM provisioning

  • Terraform integration

Dedicated Infrastructure

This moves you to a dedicated infrastructure which gives you an isolated environment which gives you greater control and customization options.

  • Priority processing

  • Custom domain

  • Allow-listing incoming IPs

Historic pricing models

If you moved to a paid edition before June 25, 2025, you are most likely on one of our older pricing models. While similar, there could be core differences. For more information on your pricing model, please reach out to your Tines contact and we’ll be happy to help.

Talk to a product expert

What to expect:

  • Zero-pressure, technical demo of the Tines platform

  • Walkthrough of a relevant use case

  • Overview of products and plans

  • Insight into API and integration capabilities

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