Highlights ✨
🤓 We launched the Learning Feedback feature to gain feedback directly from learners (read on for all the details)
⏳ To let learners refresh their knowledge over time, expiry can now be added to Modules (read one for details)
🤘 Finallyyyy Intercom is available for platforms! Support through Intercom can be turned on for specific platforms. If a client is interested, please contact us so that we enable it (it's disabled as default).
📊 We heard a lot of frustration with missing analytics for different question types in the Module Details view and added as many as we could this sprint! (view some examples below)
💆♀️ A lot of improvements on intake and walkthrough to make it as smooth as possible
Small fixes
Moved all user actions to user detail view
Being cooked up
Certificate builder
Learning Feedback Feature
Gain feedback from learners and measure the results.
Currently the following questions are standard for every platform:
Remarkable skills
Are you equipped with all the skills you need this month? (yes/no)
What skills would you like to practice next month? (open)
Vital knowledge
Do you miss vital knowledge to perform this month? (yes/no)
What would you like to learn next month? (open)
Memorable moments
Do you feel motivated to perform at your job? (yes/no)
What do you need to stay motivated? (open)
How the Learning Feedback questions appear in LXP
In Insights
In the Trends tab you can measure the feedback answers recorded and in the next release you will see a detailed view of these metrics under the Feedback tab.
What is Intercom and how is it helpful?
Intercom is the app that helps us provide the best possible customer service experience directly in Control. At the bottom right, admins can then view a floating icon. When opened, they can send us directly a message or search for help articles. These articles can also be found in our Help Center.
Adding expiry to modules
Encourage learners to revisit their knowledge.
The expiry will also reflect in the badges that contain expiring modules.
Question Statistics Examples
Images Uploaded in the Learning Bite format
Sessions format, Multiple Choice scale 1-5
Open question answers on the Assignment format
Mood Survey (MPC scale and open question are supported)
