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Open Question Template
Open Question Template

Content guideline for the Open Question Template

Eva Tjitske Jansen avatar
Written by Eva Tjitske Jansen
Updated over a week ago

With the Open Question template, you can ask an open question, provide feedback and show answers from other learners on the results page. In showing other learners’ answers, you can also display scripted answers from (fictional) colleagues.

Setting it up

Below fields are present within this template. They can be found in the content builder. Fields with an * are required.

Content ID*
​Title of this template, only shown in the content builder.

Image + image alt

Image uploader for JPG, PNG, GIF. + Image description for accessibility purposes (e.g. blind users with a screen reader).

Supertitle (text only)
An optional title that is placed above the question.

Question (text only)*
The question text.

Text (rich text)
A text that supports bulleted and numbered lists, bold and italic texts.

Open Question

  • Question for analytics*: The question text, used for analytics and invisible to the user. Can be the same as ‘Question’.

  • Placeholder (text only): A placeholder text for the input field, e.g. “Write your opinion here”.

  • Max characters (number)*: The maximum amount of characters the user is allowed to use in their answer.

Feedback

Here you can add a neutral feedback text that is shown after the learner has answered the question.

  • Title (text only): A title for the feedback.

  • Text (rich text): A text that supports bulleted and numbered lists, bold and italic texts.

  • Display other people’s answers (checkbox): Shows the latest three results from other learners who have also answered this question.

  • Allow anonymous answers (checkbox): If the users tick the checkbox to answer anonymously, their name and profile image won't be shown when their answer is displayed. Please note: anonymous answers is only relevant if the displaying of other people's answers is enabled.

Results

The result page shows a maximum of three answers from other colleagues. You can show real answers (by enabling the checkbox) or show scripted answers.

If you provide scripted answers while ‘display other people’s answers’ is enabled, they are only shown if no real answers are available.

Note: Answers take the learner’s language settings into account upon saving the answer. If a learner has the platform set to English, they will only see results from users who also had their platform set to English at the time of answering the question.

  • Results supertitle (text only): An optional supertitle that is shown above the heading.

  • Results heading (text only): A heading text that is shown above the results.

Example user answers

Create one or more placeholder results if no real results are shown (yet). You can add any number of (fictional) colleagues and their scripted answers, using the following fields:

  • Profile photo: Upload a ‘profile photo’ of the fictional colleague.

    Image uploader for JPG, PNG, GIF.

  • Name (text only)*: Name of the colleague.

  • Time (text only)*: Time of the post. I.e. ‘2 days ago’.

  • Text (richt text)*: The colleague’s answer.

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