What are user roles used for?

User roles define what each user can access and manage within the Content Builder, Control/Studio, and the LXP. These roles are designed to streamline responsibilities and ensure each team member has the right tools to do their job.

User roles overview

Role	Platform access	Access to	Purpose
Creator	Content Builder and/or studio	Content creation tools	Create and edit learning content without managing platform settings or users Cannot publish activities
Manager	Studio and LXP	Reporting of assigned groups	View and manage specific groups Can receive notifications for direct users they manage. Can see the report and analytics of the users in their assigned groups
Reporting manager	LXP	Reporting of assigned groups	View progress of learners
Timeline contributor	LXP	User timelines	Post and comment on the timeline
Timeline manager	LXP	Group timelines	Moderate posts, comments, and discussions on the timeline
Trainer	Sessions in LXP	Training sessions	Manage by adding, editing, and deleting events Add or remove users from events

Where can I change user roles?

To update a user's role, navigate to their profile, select the tab "Roles" and click on the button "User roles"

There, you will have a list of possible roles for the user:

Choose the appropriate role from the menu and save your changes!

For more information related to reporting managers, navigate to the article: How to give a user or a group access to reporting

With the right roles in place, everyone knows what they can access and manage which helps your team stay aligned, collaborate smoothly, and keep learning on track.

💡 Good to know!

Group-based roles

If roles are assigned to a group, the members and subgroups of that group automatically inherit these roles. Here’s how it works:

Parent groups and subgroups: Assign a role to the top-level group, and all subgroups inherit it. No need to assign roles to each subgroup one by one.
Group members: Everyone in the group automatically gets the assigned role. This keeps access consistent and makes permission management easier.