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Understanding user roles and permissions

A guide on each role and the value it brings to your organisation

Marie Xhauflair avatar
Written by Marie Xhauflair
Updated yesterday

What are user roles used for?

User roles define what each user can access and manage within Control/Studio, and the LXP. These roles are designed to streamline responsibilities and ensure each team member has the right tools to do their job.


User roles overview

Role

Platform access

Access to

Purpose

Admin

Control, Studio, and LXP

All platform tools and groups

  • Full access to all admin tools and settings in Control

  • Create and publish/unpublish content and automations in Studio

  • Manage all users and groups

  • View all groups, users, progression

Creator

Studio and LXP

Content creation tools

  • Create and edit learning content in Studio

  • Cannot publish/unpublish content

Manager

LXP

Assigned groups

  • Direct manager of specific user groups

  • Can receive notifications

  • View analytics and reports for assigned users

Reporting manager

LXP

Reporting for assigned groups

  • Access reports and progress tracking for selected groups

  • No edit permissions

Timeline contributor

LXP

Group timelines

  • Post and comment in assigned group’s Timeline

Timeline manager

LXP

Group timelines

  • Moderate posts, comments, and discussions in Timeline

Trainer

Sessions in LXP

Training sessions

  • Add, edit, and manage events- Add or remove users from sessions


Where can I change user roles?

To update a user's role, navigate to their profile, select the tab "Roles" and click on the button "User roles"

There, you will have a list of possible roles for the user:

Choose the appropriate role from the menu and save your changes!

For more information related to reporting managers, navigate to the article: How to give a user or a group access to reporting


With the right roles in place, everyone knows what they can access and manage which helps your team stay aligned, collaborate smoothly, and keep learning on track.

💡 Good to know!

Group-based roles

If roles are assigned to a group, the members and subgroups of that group automatically inherit these roles. Here’s how it works:

  • Parent groups and subgroups: Assign a role to the top-level group, and all subgroups inherit it. No need to assign roles to each subgroup one by one.

  • Group members: Everyone in the group automatically gets the assigned role. This keeps access consistent and makes permission management easier.

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