Once you log into the TipHaus Client Dashboard, you’ll see a “Card” icon on the left-side panel; click here to enter the Earned Tip Access® page.
Initiating a Payout by Location or Globally
You can do a payout for ALL locations at once or select by specific location. If you have GM permissions, you may only see the locations you’re set up to manage for the ETA Program.
Sending Available Funds
Now that you are in the selected pay period for location, you’ll click on the “Initiate Payout” button. This will take you to the “Send Available Funds” display window, where you can review the “Available to Pay Out”.
⚠️ Important:
Payouts must be initiated manually through the TipHaus Client Dashboard. At this time, there is no option to automate payouts, so a manager or authorized user will need to trigger each payout each time.
Can I Exclude Employees from Payouts?
By clicking on “Show Employee Details” (shown in the image above) you can view the breakdown, per employee, that is included in the payout. You can remove an employee from the payout by clicking on the gray circle to the right of the name and payout amount. You will see a line strike through the data; these funds will not pay out.
Excluding an employee applies only to the payout being processed, and this should be done every time a payout is processed.
Once you’ve confirmed that the payout amount displayed is correct. Go ahead and click the “Initiate Payout for $$$” button. Once you click the button, you will see “Payout in Progress” for a few seconds.
Payout Status and Transaction Breakdown
You can check the status of each payout—marked as 
Successful, 
Partially Successful, or 
Failed—to ensure all funds are correctly distributed.
Click on a payout to see more details of the transaction; this will display a Breakdown that provides a comprehensive view of the transaction details, including the total amount paid, any Hausdirect transfer fees, the initiator of the payout, the associated pay period, and completion time.
You can only initiate payouts for employees with an active ETA account.
Tips will be available on your employee’s accounts around 5 minutes after initiating the payout.
Depending on your organization's settings, tips owed from the previous pay period when the employee signed up for the ETA program might have to be paid outside of TipHaus.
Having Trouble with a Failed Payout?
If your payout shows as “Failed” or “Partially Successful”, don’t worry — we’ve got you covered! We’ve put together a dedicated article that walks you through the most common reasons payouts fail, along with step-by-step instructions on how to resolve them.
Still have questions? Contact our customer success team here or click the Chat icon in the bottom-right corner of your Client Dashboard