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I can't find my recording

You can't find your meeting's recording in your library

Updated yesterday

In rare cases, it can happen that your meeting is not visible in your meeting library. The most common reason is that tl;dv was first invited by a another attendant of the meeting who has their sharing settings set to private.

Please reach out to our support and share the following information:

  1. The exact calendar event title of the meeting that you recorded

  2. The link to the meeting room that you used for this meeting

  3. A screenshot of the calendar event, with all invitees and meeting room visible

Our team will check our database and will come back to you as fast as possible! ⚡️

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