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I can't find my recording

You can't find your meeting's recording in your library

Carlo Thissen (Co-Founder) avatar
Written by Carlo Thissen (Co-Founder)
Updated today

In rare cases, it can happen that your meeting is not visible in your meeting library. The most common reason is that tl;dv was first invited by a another attendant of the meeting who has their sharing settings set to private.

Please reach out to our support and share the following information:

  1. The exact calendar event title of the meeting that you recorded

  2. The link to the meeting room that you used for this meeting

  3. A screenshot of the calendar event, with all invitees and meeting room visible

Our team will check our database and will come back to you as fast as possible! ⚡️

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