Definition of Personal Data: Information which can be used to distinguish or trace the identity of an individual (e.g., name, social security number, biometric records, etc.) alone, or when combined with other personal or identifying information which is linked or linkable to a specific individual (e.g., date and place of birth, mother’s maiden name, email, phone number, etc.)?

tl;dv does not have access to the conversations stored as data is encrypted in transit and in storage. This conversation might contain PII therefore and as such, your privacy is intact.

tl;dv, however, will store metadata associated with your encrypted data such as:

This is used in order to maintain and improve the quality of the service we provide.