All information relating to your payment method and membership management is handled through a web browser (mobile or desktop), rather than directly within the TBM app.
You can log in to your account on a web browser via the link here:
If you are using the TBM app, you can also click into your profile, found in the top right-hand corner of the page, and select “Billing.” This will redirect you to that same link via a web browser, where you can log in and access/adjust your billing information.
Please note that you will only be able to manage or cancel memberships that are subscription-based, such as our annual subscription and monthly subscription. The 12-month payment plan is a full-year purchase.
When updating your payment method, we recommend editing the current card information on file and clicking “Save”, rather than adding an additional card. This is the best way to ensure your updated payment method is accurately attached to your active membership.