TBM's Upgrade Policy
If a customer purchases an a la carte workshop and decides to upgrade to the Pathway or Basics Bundle, they may be granted a full refund of their workshop purchase if they purchase the Pathway or Basics Bundle within 3 days of their registration. After three days there are no refunds granted on workshops and it is advised that the member wait until the access time is done to sign up for the Pathway membership as refunds are no longer applicable.
If a customer purchases an Annual Pathway membership, chooses the payment plan option (payments billed monthly) and wishes to upgrade to lifetime access, they may do so within the first month of membership for a refund of their first payment. After their first month, they may still choose to upgrade at any time, however, no refunds will be granted for previous payments and no discounts will be offered for the Lifetime Access Pathway Membership.
If a customer purchases an Annual Pathway membership, chooses the pay in full option, and wishes to upgrade to lifetime access, they may do so for a prorated partial refund of the remaining 11 months of membership. After their first month, they may still choose to upgrade at any time, however, no refunds will be granted and no discounts will be offered for the Lifetime Access Pathway Membership.