For new purchases:

If you are having issues checking out, please try using this link to purchase the Pathway 2.0. For any a la carte purchase, please try purchasing from this page.

Unfortunately since we host our content on Teachable, we are not able to view failed payments & only have the ability to view payments which have gone through on members accounts. Some common issues could be your billing zip is incorrect, insufficient funds, if your bank is placing a hold on the transaction due to it being suspected as fraudulent, or if you are attempting to purchase the Pathway payment plan option & are not using a card which can process recurring charges. Beyond that, if the payment fails, this is typically something that can be sorted with your financial.

If you are entering all correct data on the check out page, and have contacted your financial to ensure that they are not blocking the transaction on their end, please feel free to send us a message to hi@tobemagnetic.com with the following information, and we can submit a ticket to Teachable on your behalf to find out the reason code behind the payment failure:

1) Date & amount of payment attempt

2) Last 4 digits of card

3) Full name as it appears on card

4) CVC

5) Billing zip

6) Type of card

If you are already a Pathway 2.0 member and have a failed payment, please reference this article for more info.