What's your refund policy?

Can I get a refund for previous months on the Pathway or for a workshop if the access time runs out and I didn't login?

Belle Abbott avatar
Written by Belle Abbott
Updated over a week ago

TBM's Refund Policy

All purchases are final sale and refunds are not provided for previous months on the Pathway or a la carte purchases regardless of whether the student has logged in to view the content. TBM maintains the right to refuse refund at any time or provide the option to take TBM store credit to be used on future purchases. Please see our Upgrade Policy for exceptions to this policy.

There may be occasional glitches with the TBM app or the website may experience downtime. TBM will always work to resolve these outages as quickly as possible & report any bugs with the app to Vidapp. No refunds will be provided with temporary access issues with the app or downtime with the site.

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