Billing, Discounts, & Coupon Codes

For all inquiries related to accounts, billing, and discount codes.

Belle Abbott avatar
14 articles in this collection
Written by Belle Abbott

Does sales tax apply to my state?

Belle Abbott avatar
Written by Belle Abbott
Updated over a week ago

What's your refund policy?

Can I get a refund for previous months on the Pathway or for a workshop if the access time runs out and I didn't login?
Belle Abbott avatar
Written by Belle Abbott
Updated over a week ago

My Pathway payment failed?

Can I skip a payment, freeze payments, or change my billing cycle? How often do I get billed?
Belle Abbott avatar
Written by Belle Abbott
Updated over a week ago

My purchase is not going through?

Why isn't my card working for my Teachable purchase?
Belle Abbott avatar
Written by Belle Abbott
Updated over a week ago

How do I update my billing information?

For Pathway 2.0 Membership Failed Payments
Belle Abbott avatar
Written by Belle Abbott
Updated over a week ago

Can I freeze my account and come back to it later?

I want to pause my access.
Belle Abbott avatar
Written by Belle Abbott
Updated over a week ago

My plan cancelled, what should I do?

Belle Abbott avatar
Written by Belle Abbott
Updated over a week ago

I forgot to use a discount code!

Can you retroactively apply discount codes?
Belle Abbott avatar
Written by Belle Abbott
Updated over a week ago

I'm trying to use a code and it isn't working.

My code didn't apply at checkout?
Belle Abbott avatar
Written by Belle Abbott
Updated over a week ago

What's the deal with the VAT?

Do I have to keep paying the VAT?
Belle Abbott avatar
Written by Belle Abbott
Updated over a week ago

I already own a workshop(s), can I get a discount on the Pathway membership?

Or I'm a Pathway member, can I receive a discount on the lifetime membership?
Belle Abbott avatar
Written by Belle Abbott
Updated over a week ago

Do you accept PayPal or any other payment methods?

Belle Abbott avatar
Written by Belle Abbott
Updated over a week ago

Can I upgrade to the Pathway or Basics Bundle?

I've already purchased a workshop -- can I get a refund to purchase the Pathway?
Belle Abbott avatar
Written by Belle Abbott
Updated this week

I'm trying to book a coaching session and my bank blocked my transaction?

Belle Abbott avatar
Written by Belle Abbott
Updated over a week ago