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Billing, Discounts, & Coupon Codes
Billing, Discounts, & Coupon Codes
For all inquiries related to accounts, billing, and discount codes.
15 articles in this collection
Written by
Belle Abbott
Does the GST tax apply?
Written by
Belle Abbott
Updated over a week ago
Does sales tax apply to my state?
Written by
Belle Abbott
Updated over a week ago
What's your refund policy?
Can I get a refund for previous months on the Pathway or for a workshop if the access time runs out and I didn't login?
Written by
Belle Abbott
Updated over a week ago
My Pathway payment failed?
Can I skip a payment, freeze payments, or change my billing cycle? How often do I get billed?
Written by
Belle Abbott
Updated over a week ago
My purchase is not going through?
Why isn't my card working for my Teachable purchase?
Written by
Belle Abbott
Updated over a week ago
How do I update my billing information?
For Pathway 2.0 Membership Failed Payments
Written by
Belle Abbott
Updated over a week ago
Can I freeze my account and come back to it later?
I want to pause my access.
Written by
Belle Abbott
Updated over a week ago
My plan cancelled, what should I do?
Written by
Belle Abbott
Updated over a week ago
I forgot to use a discount code!
Can you retroactively apply discount codes?
Written by
Belle Abbott
Updated over a week ago
I'm trying to use a code and it isn't working.
My code didn't apply at checkout?
Written by
Belle Abbott
Updated over a week ago
What's the deal with the VAT?
Do I have to keep paying the VAT?
Written by
Belle Abbott
Updated over a week ago
I already own a workshop(s), can I get a discount on the Pathway membership?
Or I'm a Pathway member, can I receive a discount on the lifetime membership?
Written by
Belle Abbott
Updated over a week ago
Do you accept PayPal or any other payment methods?
Written by
Belle Abbott
Updated over a week ago
Can I upgrade to the Pathway or Basics Bundle?
I've already purchased a workshop -- can I get a refund to purchase the Pathway?
Written by
Belle Abbott
Updated over a week ago
I'm trying to book a coaching session and my bank blocked my transaction?
Written by
Belle Abbott
Updated over a week ago