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Billing, Discounts, & Coupon Codes

Billing, Discounts, & Coupon Codes

For all inquiries related to accounts, billing, and discount codes.

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15 articles in this collection
Written by Belle Abbott

Does the GST tax apply?

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Written by Belle Abbott
Updated over a week ago

Does sales tax apply to my state?

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Written by Belle Abbott
Updated over a week ago

What's your refund policy?

Can I get a refund for previous months on the Pathway or for a workshop if the access time runs out and I didn't login?
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Written by Belle Abbott
Updated over a week ago

My Pathway payment failed?

Can I skip a payment, freeze payments, or change my billing cycle? How often do I get billed?
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Written by Belle Abbott
Updated over a week ago

My purchase is not going through?

Why isn't my card working for my Teachable purchase?
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Written by Belle Abbott
Updated over a week ago

How do I update my billing information?

For Pathway 2.0 Membership Failed Payments
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Written by Belle Abbott
Updated over a week ago

Can I freeze my account and come back to it later?

I want to pause my access.
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Written by Belle Abbott
Updated over a week ago

My plan cancelled, what should I do?

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Written by Belle Abbott
Updated over a week ago

I forgot to use a discount code!

Can you retroactively apply discount codes?
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Written by Belle Abbott
Updated over a week ago

I'm trying to use a code and it isn't working.

My code didn't apply at checkout?
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Written by Belle Abbott
Updated over a week ago

What's the deal with the VAT?

Do I have to keep paying the VAT?
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Written by Belle Abbott
Updated over a week ago

I already own a workshop(s), can I get a discount on the Pathway membership?

Or I'm a Pathway member, can I receive a discount on the lifetime membership?
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Written by Belle Abbott
Updated over a week ago

Do you accept PayPal or any other payment methods?

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Written by Belle Abbott
Updated over a week ago

Can I upgrade to the Pathway or Basics Bundle?

I've already purchased a workshop -- can I get a refund to purchase the Pathway?
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Written by Belle Abbott
Updated over a week ago

I'm trying to book a coaching session and my bank blocked my transaction?

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Written by Belle Abbott
Updated over a week ago