Old Platform Specific FAQs (Teachable)
These FAQs apply specifically for those who have not moved over to our new platform
11 articles
Written by Belle Abbott and Nikki


My plan cancelled, what should I do?

Written by Belle Abbott. Updated over a week ago
My Pathway payment failed?
Can I skip a payment, freeze payments, or change my billing cycle? How often do I get billed?
Written by Belle Abbott. Updated over a week ago
How do I update my billing information?
For Pathway 2.0 Membership Failed Payments
Written by Belle Abbott. Updated over a week ago
I forgot to use a discount code!
Can you retroactively apply discount codes?
Written by Belle Abbott. Updated over a week ago
My purchase is not going through?
Why isn't my card working for my Teachable purchase?
Written by Belle Abbott. Updated over a week ago
Having trouble logging in to your Pathway membership or Teachable a la carte purchase?
Website taking you in a loop (back to the sign in screen) after you already input your login credentials? Receiving an error message?
Written by Belle Abbott. Updated over a week ago
Do I need wi-fi to do the workshops?
Do I need to be connected to internet to access the content?
Written by Nikki. Updated over a week ago
Is there an app?
Is there an app for both iPhones and Androids?
Written by Belle Abbott. Updated over a week ago
Do you accept PayPal or any other payment methods?

Written by Belle Abbott. Updated over a week ago
Does sales tax apply to my state?

Written by Belle Abbott. Updated over a week ago
Does the GST tax apply?

Written by Belle Abbott. Updated over a week ago