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Old Platform Specific FAQs (Teachable)

Old Platform Specific FAQs (Teachable)

These FAQs apply specifically for those who have not moved over to our new platform

11 articles
Belle Abbott avatarNikki avatar
Written by Belle Abbott and Nikki

My plan cancelled, what should I do?

Belle Abbott avatar
Written by Belle Abbott. Updated over a week ago

My Pathway payment failed?

Can I skip a payment, freeze payments, or change my billing cycle? How often do I get billed?
Belle Abbott avatar
Written by Belle Abbott. Updated over a week ago

How do I update my billing information?

For Pathway 2.0 Membership Failed Payments
Belle Abbott avatar
Written by Belle Abbott. Updated over a week ago

I forgot to use a discount code!

Can you retroactively apply discount codes?
Belle Abbott avatar
Written by Belle Abbott. Updated over a week ago

My purchase is not going through?

Why isn't my card working for my Teachable purchase?
Belle Abbott avatar
Written by Belle Abbott. Updated over a week ago

Having trouble logging in to your Pathway membership or Teachable a la carte purchase?

Website taking you in a loop (back to the sign in screen) after you already input your login credentials? Receiving an error message?
Belle Abbott avatar
Written by Belle Abbott. Updated over a week ago

Do I need wi-fi to do the workshops?

Do I need to be connected to internet to access the content?
Nikki avatar
Written by Nikki. Updated over a week ago

Is there an app?

Is there an app for both iPhones and Androids?
Belle Abbott avatar
Written by Belle Abbott. Updated over a week ago

Do you accept PayPal or any other payment methods?

Belle Abbott avatar
Written by Belle Abbott. Updated over a week ago

Does sales tax apply to my state?

Belle Abbott avatar
Written by Belle Abbott. Updated over a week ago

Does the GST tax apply?

Belle Abbott avatar
Written by Belle Abbott. Updated over a week ago