Group 65Go to Together
All Collections
I'm an Administrator

I'm an Administrator

Get help running programs

M Nathan Goldstein avatar Tyler Benning avatar
16 articles in this collection
Written by Matthew Reeves, Nathan Goldstein, and Tyler Benning
Video Series

What is a program?

Learn about what makes a program distinct
Nathan Goldstein avatar
Written by Nathan Goldstein
Updated over a week ago

Choose your pairing process

Figure out which mentoring pairing process works best for your program.
Nathan Goldstein avatar
Written by Nathan Goldstein
Updated over a week ago

Configure your pairing algorithm

Set up the way the software supports your pairing
Nathan Goldstein avatar
Written by Nathan Goldstein
Updated over a week ago
Programs

How do I make a user ineligible?

M
Written by Matthew Reeves
Updated over a week ago

How do I change how frequently mentees and mentors meet?

M
Written by Matthew Reeves
Updated over a week ago
Registration

How do I add a user?

M
Written by Matthew Reeves
Updated over a week ago

How do I view a user’s registration answers?

M
Written by Matthew Reeves
Updated over a week ago

What are personal assistant permissions?

Learn about how to add personal assistants to manage mentorship on someone else's behalf
Nathan Goldstein avatar
Written by Nathan Goldstein
Updated over a week ago

How do I remove a default question from the registration questionnaire?

M
Written by Matthew Reeves
Updated over a week ago

How do I invite people to register?

M
Written by Matthew Reeves
Updated over a week ago
Pairing

What is a staged pairing?

M
Written by Matthew Reeves
Updated over a week ago

How do I override an individual user's capacity for mentors or mentees?

As an admin, you can respond to requests to change someone's capacity on a per program basis
Nathan Goldstein avatar
Written by Nathan Goldstein
Updated over a week ago

How do I stop a pairing?

Read this article if you need to unpair two users
Nathan Goldstein avatar
Written by Nathan Goldstein
Updated over a week ago

How do I pair users?

M
Written by Matthew Reeves
Updated over a week ago

Advanced Pairing Algorithm Settings

What is pairing prioritization? How can I ensure the most amount of people get paired in my program?
Tyler Benning avatar
Written by Tyler Benning
Updated this week
Email Management

How do I change the subject line of emails?

Customizing your app emails
Nathan Goldstein avatar
Written by Nathan Goldstein
Updated over a week ago