Setup FreshKDS integration with ToGo
Make sure that your FreshKDS App is updated to the latest version.
Login to your FreshKDS account https://www.fresh.technology/products/freshkds
Open a second tab in your browser, and sign into your ToGo OrderCloud account https://togotechnologies.com/Account/Login#/
Select Manage Stores
Select the Admin tab on the Merchant page
Back on your FreshKDS/Fresh Tools account select Settings in the upper right
Select Admin Settings
On the left side of your screen click on Settings
Select Integration Tokens
Create & Copy Integration Token
Select + Create Token
Name the Token ToGo
Select the + Create Token button
Highlight the token (long alpha/numeric string) and right click to copy
On Order Cloud
Under the KDS Profiles section select +Add
Select Processor Type - FreshKDS Cloud
Name FreshKDS Cloud
Paste the Token you copied from FreshKDS/FreshTools
Select Add KDS Profile
Add to Location
On OrderCloud select the Merchant Home tab
Select the Location
Select the Admin tab
In the KDS Integration section select the drop down arrow
Select Fresh KDS Cloud
Select the Edit button next to Other Settings
KDS Integration Settings
Send Orders to the KDS - Immediately (when customer places order), At Prep Time (wait time on Order Type)
Notify when Customer Arrives - This is the I'm Here feature. You can see information more about this feature - What is the I'm Here Feature. You can set this at a later time if wanted.
Confirm Order on Successful Integration - If this is activated you will get backup notifications if the order is not received at FreshKDS
Merchant KDS Profile - Select FreshKDS Cloud
Send Cost Information - Turn on only if you want to see the order Costs on FreshKDS
Fresh KDS Cloud Locations - Select your Location
Select All Devices - If you have more then one FreshKDS you can decide which FreshKDS to send to or send to ALL
Order Types sent to Fresh KDS Cloud - select the Order Types to send to FreshKDS
8. Select Save KDS Integration Settings
Your orders will now be sent directly to your FreshKDS from ToGo.
12/8/2022