Tonder provides role-based access control to ensure operational security and clarity of responsibilities across your team. Each role grants specific permissions within the Dashboard, ensuring users have the right access level according to their function.
Admin
Full access to all modules, configurations, and team management.
Admins have unrestricted visibility and control across the platform — including configuration, developer tools, and team permissions.
Access Overview
Module | Permissions |
Home | View dashboard and analytics |
Transactions | View, search, refund, export |
Disputes | View, accept/reject, export |
Withdrawals | View, approve/decline/hold, export |
Finances | View settlements, export |
Payment Links | Create, edit, view, customize checkout |
Connections | View & edit connections |
Developers | Manage API keys, webhooks (add, edit, delete, test) |
Settings | Manage user profile, password, payment methods |
Team Members | View, edit, delete, and manage permissions/invitations |
Dispute Manager
Focused on chargebacks and retrievals — no financial or control.
Dispute Managers handle all dispute workflows but cannot move funds, modify configuration, or access developer tools.
Access Overview
Module | Permissions |
Home | View dashboard and analytics |
Transactions | View, search, refund, export |
Disputes | View, accept/reject, export |
Withdrawals | No access |
Finances | No access |
Payment Links | No access |
Connections | No access |
Developers | No access |
Settings | Manage user profile and password only |
Team Members | View team list only |
Finance Manager
Responsible for settlements, reconciliations, and withdrawal approvals.
Finance Managers can handle all financial reporting, settlements, and withdrawal operations while respecting defined company policies.
Access Overview
Module | Permissions |
Home | View dashboard and analytics |
Transactions | View, search, export |
Disputes | View only, export |
Withdrawals | View, approve/decline/hold, export |
Finances | View settlements, export |
Payment Links | View only |
Connections | No access |
Developers | No access |
Settings | Manage user profile, password, and view payment methods |
Team Members | View team list only |
Developer
Manages integrations, webhooks, and API keys — no financial control.
Developers have access to technical modules for integration, and testing, without the ability to move money or modify risk settings.
Access Overview
Module | Permissions |
Home | View dashboard and analytics |
Transactions | View, search, export |
Disputes | View only |
Withdrawals | View only |
Finances | View settlements, export |
Payment Links | Create, customize, and manage payment links |
Connections | View & edit connections |
Developers | Manage API keys, add/edit/test webhooks |
Settings | Manage profile, password, and payment methods |
Team Members | View team list only |
Guest
Read-only access to dashboards and modules with masked data.
Guests can monitor activity and view performance but cannot export data, perform financial actions, or modify configurations.
Access Overview
Module | Permissions |
Home | View dashboard and analytics |
Transactions | View and search payments only |
Disputes | View only |
Withdrawals | View only |
Finances | View only |
Payment Links | View link details |
Connections | No access |
Developers | No access |
Settings | View profile and password only |
Team Members | View team list only |
