Skip to main content

Roles & Permissions

Operator avatar
Written by Operator
Updated over 2 weeks ago

Tonder provides role-based access control to ensure operational security and clarity of responsibilities across your team. Each role grants specific permissions within the Dashboard, ensuring users have the right access level according to their function.


Admin

Full access to all modules, configurations, and team management.

Admins have unrestricted visibility and control across the platform — including configuration, developer tools, and team permissions.

Access Overview

Module

Permissions

Home

View dashboard and analytics

Transactions

View, search, refund, export

Disputes

View, accept/reject, export

Withdrawals

View, approve/decline/hold, export

Finances

View settlements, export

Payment Links

Create, edit, view, customize checkout

Connections

View & edit connections

Developers

Manage API keys, webhooks (add, edit, delete, test)

Settings

Manage user profile, password, payment methods

Team Members

View, edit, delete, and manage permissions/invitations


Dispute Manager

Focused on chargebacks and retrievals — no financial or control.

Dispute Managers handle all dispute workflows but cannot move funds, modify configuration, or access developer tools.

Access Overview

Module

Permissions

Home

View dashboard and analytics

Transactions

View, search, refund, export

Disputes

View, accept/reject, export

Withdrawals

No access

Finances

No access

Payment Links

No access

Connections

No access

Developers

No access

Settings

Manage user profile and password only

Team Members

View team list only


Finance Manager

Responsible for settlements, reconciliations, and withdrawal approvals.

Finance Managers can handle all financial reporting, settlements, and withdrawal operations while respecting defined company policies.

Access Overview

Module

Permissions

Home

View dashboard and analytics

Transactions

View, search, export

Disputes

View only, export

Withdrawals

View, approve/decline/hold, export

Finances

View settlements, export

Payment Links

View only

Connections

No access

Developers

No access

Settings

Manage user profile, password, and view payment methods

Team Members

View team list only


Developer

Manages integrations, webhooks, and API keys — no financial control.

Developers have access to technical modules for integration, and testing, without the ability to move money or modify risk settings.

Access Overview

Module

Permissions

Home

View dashboard and analytics

Transactions

View, search, export

Disputes

View only

Withdrawals

View only

Finances

View settlements, export

Payment Links

Create, customize, and manage payment links

Connections

View & edit connections

Developers

Manage API keys, add/edit/test webhooks

Settings

Manage profile, password, and payment methods

Team Members

View team list only


Guest

Read-only access to dashboards and modules with masked data.

Guests can monitor activity and view performance but cannot export data, perform financial actions, or modify configurations.

Access Overview

Module

Permissions

Home

View dashboard and analytics

Transactions

View and search payments only

Disputes

View only

Withdrawals

View only

Finances

View only

Payment Links

View link details

Connections

No access

Developers

No access

Settings

View profile and password only

Team Members

View team list only

Did this answer your question?