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Marketing Opt-In

How to add a marketing opt-in into the checkout to collect the email addresses of subscribers whom you can send marketing materials to.

Kate Thelwell avatar
Written by Kate Thelwell
Updated over a week ago

Add a marketing opt-in option to the checkout journey so that customers can choose to sign up to receive marketing material from your business.
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πŸ“Œ Note: As per GDPR guidelines, you need to include a privacy statement to be able to activate the opt-in option.


​Add a marketing opt-in option

How to add a marketing opt-in option:

  1. Log into the Access Tonic admin.

  2. Click Manage next to the event you wish to activate the feature on.

  3. Click Edit Listing & Tickets tab, then click Your Details section.

  4. Select the preferred Marketing email opt-in option.

  5. Add privacy statement link.

  6. You can enter a custom marketing opt-in message to display in the checkout.

  7. Click Save.


Find subscribed customers

How to find the email addresses of customers who have chosen to subscribe:

  1. Log into the Access Tonic admin.

  2. Click Manage on the event.

  3. Click Customer Data.

  4. Adjust filters then click Download.

Customers who have chosen to receive your marketing will have a 'Yes' in the Marketing Permissions column.

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