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Pre sale message

Add a pre-sale message which appears in the checkout to highlight any important information before customers book.

Kate Thelwell avatar
Written by Kate Thelwell
Updated over 2 months ago

Add a message to display for customers on the checkout page before they purchase tickets. This field is useful for letting customers know important information that may impact whether they should purchase a ticket such as if the event is for over 21's.
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Follow the steps below to successfully add a pre-sale message:

  1. From your Access Tonic dashboard, click Manage for the applicable event.

  2. Select Edit Listing & Tickets.

  3. Click the Ticketing tab.

  4. Scroll down to the Add Pre-Sale Message option.

  5. Click yes.

  6. Type message.

  7. Save changes.

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