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Scanner app single-use sign-in code

How to generate a single-use code to sign-into the Access Tonic Ticketing scanner app.

Kate Thelwell avatar
Written by Kate Thelwell
Updated over 2 months ago

Generate a single-use code that can be used to log into the scanner app and check-in ticket holders for the selected event. This is useful to be able to give front-of-house staff access to the scanner app without needing to give out your main login details.
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A single-use code will provide the user with access to continuously check tickets for a particular event until the code is deactivated or logged out of the app.
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Follow the steps below to successfully add users to the scanner app:
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1. On the Access Tonic dashboard, click Manage next to the event you wish to access on the app
2. Go to the Settings tab
3. Select the Scanner tab
4. Click + ADD on Device Settings
5. Enter a Device Name
6. Save to generate a unique token ID
7. On the sign-in screen of the app, select sign in with a single-use code.
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App Settings Key:

  • Device Name: A name given to a scanner. Note: Multiple scanners can share the same device name.

  • Remote Verification: Attempts to sync data with the admin on every scan (we recommend only activating if you have a strong wifi signal).

  • Validate Only: Disables the device from checking in tickets and validates only.

  • Dark Mode: Make the interface a darker colour for low-lit environments.

  • Device Stats: Displays (other) device stats on the scanner if there are multiple scanners in use (only works with an internet connection).

  • Token: A short single-use token used to sign in to the device.

  • Status: A token can only used once. The status can be new, used or revoked. Revoking a token will sign a user out who has used the token to sign in to the Scanner.

  • Restricted Mode: Disables the ability to change settings

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