Here's everything you need to know about how to correctly apply or redeem a code. Please always read your promo code or reset code terms and conditions closely prior to finalizing your purchase to avoid any confusion or issues.
Read this before you apply a promo code
If you already have a Topstep.com account, you must be logged in to your Dashboard before you apply a promo code; do not create a new Topstep profile when redeeming a code.
Your code will either apply to a new Trading Combine or a Reset, but not both; make sure to read the code terms and conditions to avoid any confusion or purchase issues.
You must adhere to the terms and conditions of the promotion. Topstep does not offer refunds for codes applied or used incorrectly. Your account size cannot be changed after the purchase is made, and we cannot honor refunds for codes applied incorrectly. Review your offer terms closely before purchasing.
What do I do if my promo code isn't working?
If your promo code isn't working, the first thing to do is review the terms or conditions for that particular offer; these are found in the offer email you received with the promo code, so please read closely!
If you receive an error message when applying a code, this means the code is not being applied correctly. Please double-check that your code is entered correctly and keep in mind that:
Codes are case-sensitive
You must remove any spaces before or after your code
You should try to manually type your code if copy and paste isn't working
Codes are specific to your Topstep profile, and will not work if used under another email address.
Ensure you also meet any eligibility criteria, such as specific invite-only codes.
Refund Policy for Promos
Topstep's refund policy is as follows:
Topstep does not provide refunds for purchases where the promo code did not apply, nor do we provide refunds for Trading Combines purchased outside of the promotion terms and conditions.
If you purchased a Trading Combine at full price a few days before the sale, you are not eligible to have the full-price Trading Combine refunded to purchase a new one at the discounted rate.
Applying a promo code on the new Topstep Dashboard
To apply a Trading Combine code in the new Topstep Dashboard, log in and click “Start a Trading Combine” at the top of your Dashboard.
Follow the prompts to select your account size.
On the next page, you’ll be able to enter your payment details and promo code. First, make sure you accept the Trading Combine Account Rebill Agreement. You must complete this step before confirming your address.
4. Fill in your address, and click “Confirm Shipping Info”.
5. Under Coupons & Payment, enter your promo code in the space provided, and click “Apply”.
6. When your code is entered correctly, you'll see the discounted amount reflected after clicking Apply.
7. Enter your payment details and click “Pay” to complete your purchase.
If you receive an error message after clicking apply, this means the code is not being entered correctly. Please review the terms and conditions of your offer for more details.