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I cannot login to my Premium account. What should I do?

How to sign in

Marina Werner avatar
Written by Marina Werner
Updated over 3 months ago

When you sign in, make sure you use the same e-mail address you used to sign up for Premium.

Follow these simple steps to regain access:

  1. Click on 'Premium Login' in the top right corner

  2. Enter your email address when prompted

  3. Click 'Continue'

You'll receive an email with a sign-in link. Simply click the link in your email to restore your session and resume your testing.

Note: Make sure to check your spam folder if you don't see the email in your inbox.

Wrong e-mail address
If you have several e-mail addresses and are not sure which one you used, try to find the confirmation e-mail from us with the sign-up payment details.

If neither of these suggestions helps, contact our support
for further assistance.

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