Coming soon, Early Access users will experience a new way of navigating Synergy as well as being able to create customised email templates for Invoices.
Shortly after the release, a feedback survey will be sent out. Please take a minute to participate in the Survey, as feedback during Early Access is very important to us.
Interested in what else is coming to Synergy this year? Click here to see what's coming.
New Side Navigation
Building on the new project navigation released in June, we’re making it faster and easier to find what you need in Synergy.
This new navigation is the most significant change since Synergy Cloud was released. It aims to create a more intuitive and efficient way for you to access key features and information and provide a seamless connection between global and page-level navigation.
We’ve redesigned the navigation in Synergy to make it faster and easier to get around. The old Organisation menu will be be replaced with a new side bar that helps you:
Find what you need quicker – everything is grouped into clear sections like Time & Expenses, Projects, Staff, and Financials.
Work the way you want – pin the menu open or collapse it to maximise space.
Stay on track – your current page and section are always highlighted.
Jump straight to Settings – switch organisations, manage templates, and connect apps, all from the bottom menu.
We’ve also added a search bar in Settings, so you can instantly find the page you need.
This update is part of our work to modernise Synergy and give you a smoother, more intuitive experience with further enhancements planned this year.
Detailed Breakdown
Permissions & visibility
Menu items respect user security permissions, plan level, and active add-ons.
Pinning & collapsing
The side bar can be pinned by clicking the docking icon (top right of the menu).
When pinned → stays visible on all pages.
When unpinned → collapses by default; expands on hover.
Primary navigation (full list)
Dashboard – home
Time & Expenses – Time, Cash, Travel, Summary
Projects – Projects List, Project Planning, Project Performance, Kanban, Inbox Assistant, Synergy CRM, To-Dos, Notes
Staff – Staff List, Resourcing Planning, Staff Availability, Leave Calendar
Financials – Invoices, Invoice Payments, Purchase Orders, Bills, Office Expenses, Revenue Forecasting
Reports
Contacts
Organisation menu
Groups remain largely the same as old Organisation Menu.
All sections are expandable/collapsible for easier scanning.
Search bar at the top of the Organisation Menu to search by page name.
Renamed & reorganised items
“Applications” → now Third Party Applications
“Connect to Accounting” → now grouped under Organisation Settings
“Data Imports” → now its own group in Organisation Settings
Invoice Email Templates
Availability
Available on Business and Enterprise plans
Enterprise plans can remove the Total Synergy footer for a fully branded experience
Introducing a new way to manage your invoice emails in Synergy — you can now create and customise reusable templates.
This update helps you:
Save time by creating and re-using multiple invoice email templates
Keep things consistent by setting default templates at Organisation, Office, Project, or Contact level
Personalise messages with dynamic bookmarks like [ProjectName], [InvoiceNumber], and [DueDate]
Format your email content with Markdown for headings, bold, italics, bullet points, and links
Use the same templates for both single invoice emails and bulk sends
For Enterprise customers, remove the Synergy footer for a fully branded experience
This is most popular item in our Feedback Forum.
To learn how to start creating customised Invoice Email Templates, view our article here.