In this article
Overview
Google Translate not accurate or precise enough?
You can translate your guidebook using your own text translations.
We currently support:
Spanish, French, German, Italian, Portuguese, Dutch, Norwegian, Finnish, Russian, Greek, Welsh, Japanese, Chinese, Indonesian, Bulgarian and Romanian.
When using the Multi-language option:
You add your own translated text to your categories, subcategories and topics
Touch Stay automatically translates navigation elements (such as the “Get Started” button and map filters)
Step 1: Turn on multi-language
Go to Settings → Preferences → Multi-language
Select the languages you want to add
Save your changes
Step 2: Add your translated content
In your Content Hub:
Open any:
Category
Subcategory
Topic
You will see language tabs (e.g. English / Italiano/ Spanish)
For each language:
Click the language tab
Add your translated text
Save your changes
💡 Tip:
Content is not translated automatically
Each language must be completed manually
Step 3: Enable languages in your guide
Once your content is ready:
Go to:
Guides page
Select your guide
Go to the Guide details tab
Scroll to Display Languages
Tick the languages you want to show
💡 Note:
Languages can be prepared first and only shown when ready
⚠️ Important:
If this step is not completed, the language will not appear in the guide
What your guests will see
The guide will display in the guest’s browser language (if available)
If not available, it will default to English
Guests can:
Change language manually
Use the 🌐 globe icon on the HOME tab
Invitations and message templates
Memo message templates include language tabs
You can:
Add translations to messages
Select the guest’s language when sending invitations
Messages will use your translated content (if available)
Frequently asked questions (FQA)
Why is my language not showing in the guide?
Check the following:
The language is added → see Step 1: Turn on multi-language
Content has been added → see Step 2: Add your translated content
The language is enabled in the guide → see Step 3: Enable languages in your guide
💡 All three steps are required for the language to appear
Does Touch Stay translate my content automatically?
No, translations must be added manually
This ensures your content is accurate and personalised
👉 To add translations, see Step 2: Add your translated content
Can I hide a language until it’s ready?
Yes
You can add translations first and only enable the language later
👉 To show the language when ready, see Step 3: Enable languages in your guide
Can guests change the language themselves?
Yes
They can use the 🌐 globe icon in the guide
👉 Available languages depend on what you’ve enabled, see Step 3: Enable languages in your guide
Can I add a language that is not listed?
Not currently
You can contact support to request additional languages
🤝 Need Help?
If you get stuck, our team’s always happy to help!
Email us at support@touchstay.com or send us a ticket directly from your Touch Stay account. We’ll be right in touch.
