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Adding New Guidebook Templates

Need a completely different type of guide? You can add a new template to your account and build it out from scratch.

Updated over 2 weeks ago

Table of contents

Templates Explained

All your Touch Stay guide content is built around the categories, subcategories, and topics in your Content Hub. This makes it easy to share content across multiple guides, perfect if you manage properties with lots of similarities.

But what if you need a totally different type of guide with its own separate content? That's where adding a new Template comes in.

Each Template has its own:

  • Content Hub with unique categories, subcategories, and topics

  • Guides connected to that template

  • Message Hub, Settings, Integrations, and Data Dashboard

How to add a new Template

  1. Click on the Templates dropdown and select Add other template
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  2. This will open the Templates tab, click Add template

  3. Browse the available templates and select the one that best suits your needs

  4. Give your template a name or keep the one automatically generated

  5. Click Save

Your new template will be added to your account straight away. You can switch between templates anytime using the dropdown in the top left of the header bar.
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👉 Good to know: New templates start completely fresh, no guides, no Message Hub message templates, and all settings at their defaults, just like a brand new Touch Stay account. Once it's set up, you can start adding guides, updating your settings, and using Message Hub in the usual way.

⚠️ Using a Property Management System (PMS)? Read this first.

If all your units are under the same PMS login email, it's worth knowing that each PMS integration can only be connected to one template.

Connecting the same PMS login email to a second template can cause issues like listings not matching correctly or guests not receiving the guidebook link invitations.

💡 To avoid this, keep all your units under a single template, and you'll be good to go!

Templates Available:

Choose the template that best fits your use case, all of them can be fully customised after setup:

  1. Short Term Rental: guest guides for apartments, villas, cottages, and more

  2. RV / Motorhome: guides for RV, motorhome, and camper van rentals

  3. Destination Guide: perfect for marketing a location or creating a local area guide

  4. Events & Conferences: equip attendees with venue info, agendas, speaker bios, and accommodation options

  5. Cleaning Guide: provide cleaning guidelines so your property is staged and ready for the next guest

  6. Owner Onboarding Manual: manage homeowner expectations with processes, SLAs, and more in one place

  7. Standard Operating Procedure: create a clear, structured SOP for your team

  8. Wedding: give your guests everything they need to know about your big day

  9. Pet Sitting: give home sitters all the info they need to care for your home and pets

  10. Home Exchange: provide Home Exchange guests with everything they need to look after your home

  11. Custom Template: a blank canvas if you'd prefer to start without any suggested content

🤝 Need Help?

If you get stuck, our team’s always happy to help!

Email us at support@touchstay.com or send us a ticket directly from your Touch Stay account. We’ll be right in touch.

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