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Getting started

Learn the basics of Touch Stay and create your first guide. These short articles will walk you through the essential first steps so you can start building and sharing your guide with confidence.

21 articles

Start Here

New to Touch Stay? Start here. These quick guides will help you understand how the platform works and show you the first steps to create and manage your guide. In just a few minutes, you’ll be ready to begin building your content.


Quick Start Video
Guidebook Essentials
First Quick Steps
How to Contact Support

Understanding Your Guide

Learn how your Touch Stay guide is organised. These articles explain the structure of a guidebook and how content is arranged using categories, subcategories and topics. Understanding this will make it much easier to organise your guide and keep everything clear for your guests.


Guidebook structure explained: Categories, subcategories and topics
Topics explained

Design & Appearance

Make your guide look great and match your brand. These articles show you how to customise the visual style of your guide, including fonts, colours, logos and icons. Small design changes can help your guide look more professional and easier for guests to read.


Preview of Available Fonts
How to change the fonts or colours used in the guide
How to update a category icon
How to update the guide logo or mobile icon
How to improve the contrast on the cover page if the text is hard to read
How to update the fonts and colours on all my guides at once

Layout & Navigation

Control how guests move through and view your guide. These articles explain how to customise the layout and navigation of your guide, including tabs, maps and how topics appear. Small adjustments can make your guide easier for guests to explore and use.


Meta Title and Description settings explained
How to hide the Map tab from your guide
How to change topics to start expanded or collapsed
How to hide the home pin from the Map tab
How to rename the tabs in the guest/user view

Technical Basics

Learn the basic technical requirements for using Touch Stay. These articles explain which devices are supported, how guests can save the guide to their phone, and how to solve common issues related to the mobile app experience.


What’s a PWA?
Troubleshooting the PWA prompt for iOS and Android
Which mobile devices does Touch Stay work on?
System Requirements