The limit on the subscriptions will be based on the number of active events. The limit is still the same for regular / pro / enterprise subscription (4/8/12). The number of devices doesn't count now, but only the active events.

In the case, you encounter the error notifying about the event limit reached. You will see a few active events in your account, even though they are not active in any device.

An "active" event, means that it was successfully switched from "test" to "active" after scanning the QR code with a subscription. While closing the event, there are two options, to exit without closing, and to exit and closing the event. If the event is not fully closed, it will remain active.

In order to continue, it is necessary to close any unused active events. To do so, go to any device you have with Touchpix app. Then, scan the QR code of an active event to re-activate it. Tap on "close event", followed by exit and close the event.

This will fully close the event and free up a slot for new events. Close as many events as needed until you have 4 events active or less (8 or 12 for Pro and Enterprise subscriptions).

Still need help? Check our official video tutorial: https://www.youtube.com/watch?v=6mx74XPlgcQ