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Multi-Select Groups of Tickets

How to select a group of tickets

Written by Jason Lyon
Updated over a week ago

Select multiple tickets in a plan to edit, duplicate, delete, or move tickets to a new position.

Option 1: Multi-Select Groups of Tickets

1. Select a group of tickets by clicking and holding in the background of the plan view

2. When a blue dot flashes, immediately drag the mouse across a specific group of tickets

3. Use the Multi-Select menu that appears to duplicate, edit, align, or delete tickets

4. Click on a single ticket to drag the group of selected tickets to a new position on the plan

5. Click anywhere on the plan view to de-select your group of tickets when done

Option 2: Multi-Select tickets using Swim Lanes

1. Select tickets in a Swim Lane by clicking on the three dots next to the Swim Lane name

2. Click 'Select All Tickets'

3. All tickets in the Swim Lane will be selected, click anywhere on the plan view to de-select the group of tickets

Option 3: Multi-Select Individual Tickets

1. Select an individual ticket by double-clicking on the ticket

2. Select two or more tickets to open the Multi-Select Menu

3. To de-select a ticket from the group, double-click on the individual ticket

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