We have been closely monitoring all of the latest developments on the coronavirus (COVID-19) pandemic.
Arriving to a Closing: Guests are encouraged to use hand sanitizer and/or wash hands upon arrival at our office.
Symptomatic Clients: Any guest who exhibits symptoms that may be like coronavirus (fever, cough, shortness of breath, etc.) must notify staff upon arrival and we will escort out of common areas into a private closing room.
Post-Closing Disinfecting: After each closing at Touchstone, the chairs, table and door handle will be wiped down with disinfecting wipes or bleach solution.
Closing Table Items: We will distribute new pens to each closing participant.
Lobby Items: All reading materials, ceramic mugs and other re-usable items have been removed.
General Environmental Cleaning: Cleaning personnel are using appropriate germ-killing solutions when cleaning office areas after-hours.
Social Distancing: When possible, stay approximately six feet from others.
Workforce Dispersion: Touchstone has invested in technology solutions that allow employees to work from remote locations, assuring production and service continuity. More than 70% of our team is working remotely for everyone's safety. Should it become necessary, we are prepared to work 100% remotely, so we can continue to serve you safely.
We are doing everything possible to minimize the risk of contracting or spreading the virus.
Touchstone Closing has the resources and commitment to continue to serve your real estate closing needs during this difficult time. We will continue to work on your behalf and be responsive to your needs. Be safe and please stay home.
The NNA has developed health screening forms for the signing agent and borrower in order to protect all parties during a closing.
If you have any additional questions about our safe closing policy, please click the link below: