Once you've completed the setup of the HubSpot Integration, you'll start to see Tourial engagement data populating in your HubSpot account. This data will be visible in the contact record activity feed, and you'll also be able to create lists and workflows based on contacts' engagement with your Tourials.

Contact Record Activity Feed

A timeline event is created each time a contact engages with one of your Tourials. The following data is displayed:

Engagement Data

  • Time Spent on Tourial

    • The total amount of time in seconds the visitor spent on the Tourial during that particular session

  • Total Clicks

    • Count that refers to the total number of clicks throughout the Tourial

  • CTA Clicks

    • Count that refers to the number of external link clicks plus the number of form submissions throughout the Tourial

  • External Link Clicks

    • Count that refers to the number of external links clicked on across the Tourial

  • Forms Viewed

    • Count that refers to the number of forms that were viewed across the Tourial

  • Forms Submitted

    • Count that refers to the number of forms submitted

Tourial Metadata

  • Tourial Name

    • Name of the Tourial as indicated in your Tourial account

  • Tourial URL

    • The shareabel URL for the Tourial

  • Tourial ID

    • ID of the Tourial from the Tourial database

  • Session ID

    • ID of the session from the Tourial database

  • Visitor ID

    • ID of the visitor from the Tourial database

  • Date Viewed

    • Date the Tourial was viewed

Not seeing any data in the activity feed? Be sure you've selected Tourial in the activity filter, under the Integrations section:

Lists and Workflows

When creating a list or setting up a workflow, you'll have access to the following Tourial engagement data under the Contact properties section. Note that all Tourial data is prefaced with Tourial.

  • All Tourials Viewed

    • String field that can be used to search by Tourial name

  • First Session Date

    • Date field that can be used to search by a contact's first session on any Tourial

  • Last Session Date

    • Date field that can be used to search by a contact's most recent session on any Tourial

  • Total Seconds on All Tourials

    • Total time in seconds the contact has spent on all Tourials they've interacted with

  • Total Sessions

    • Total number of sessions that contact has had across all Tourials

  • Total Unique Tourials Viewed

    • Total number of unique Tourials viewed

  • Visitor ID

    • ID of the visitor from the Tourial database

If you have any questions about the engagement data sent to HubSpot, feel free to chat with us using the chat feature in the lower right corner, or email support@tourial.com.

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