Q: How can I contact the support team?
A: To contact the support team, follow these instructions:
Click on the orange HELP button on the right.
Click "Contact Us".
Select why you are contacting support.
Enter your message.
Attach a file (e.g., screenshot, image, spreadsheet, etc) if necessary.
Enter your email address.
Click "Contact Support".
A conversation will be initiated once a support representative replies to your message. You do not need to keep the HELP widget open while waiting for a response.
The sequence below shows the process:
