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When using Master Roster Sync can I delete a player without them syncing back?

Updated over 4 months ago

This feature is only available with the following products:

Q: We are using Master Roster Sync. Can I delete a player from the master roster without that individual syncing back during the next nightly master roster sync?

A: When using Master Roster Sync, you can delete a player from the master roster. Once the player is deleted, they will not be able to register for events with open registration or access the default portals.

To delete a player from the master roster, go to Master Roster > View Master Roster. Then, find the player you would like to delete, use the action drop-down, and select delete (as shown below).
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After the next sync, while the deleted player will be restored to the master roster, they will be shown as a deleted player with a red dot. Additionally, they will not be shown as a confirmed player to the roster, they will not continue to be synced in the future, and they will not be able to register to events. You will be able to un-delete them if you need to restore them to your master roster as a confirmed player and restoring their access as a player (as shown below).
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