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How can I remove a Stripe payment gateway?

Updated over 4 months ago

This feature is only available with the following products:

Q: We linked a customer Stripe Account to our TM account when they were accepting donations for their tournament. However, we do not use this Stripe account and would like to remove it as an option when setting payments and donations in the future. How can we do this?

A: While you cannot remove Stripe accounts, you can archive them so they are no longer available when setting up registration payments or donations in the future. To archive Stripe payment gateways, follow these directions:

  1. Go to Customer Center > Payments Center > Payment Gateways.

  2. Click archive for the active payment gateway you wish to no longer be seen on the donations page or payment center page.

  3. Click "OK" to confirm the action.

  4. After confirming, the gateway will be moved to the bottom page in the "Archived Gateways" section (as shown below).

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