If you need to issue a refund for a credit card payment:
- In the upper right of your screen, click Admin.
- Click Manage Registrations.
- Click View Registrations Report.
- Find the transaction to be refunded and click the red Refund button.
- Check the Select button(s) on the transaction(s) to be refunded.
- Click Process Refunds at the top of the page.
- Enter the amount to be refunded and click Process Refunds.